FAQs

Answers to your Questions

SHOPPING INFORMATION

Where are you located / where do you ship from?

Sovietwatchstore.com is purely online store operating out of warehouse located in Ukraine.

We proudly offer money back quality guarantee & free worldwide shipping.

Do You Ship Internationally?

Yes we do – we currently offer Free Economy shipping on all orders over $50.

NEW: FedEx & DHL Express shipping option now available!

All packages are shipped with tracking numbers, so they are traceable online.

Please contact us if you have any questions.

What Shipping Methods Are Available?

We ship worldwide via airmail by national operator Ukrposhta.

NEW: FEDEX / DHL Express option is available now!

 


Currently Express takes about 7 working days to most destinations worldwide.

How Long Will It Take To Get My Package?

ATTENTION: DUE TO COVID-19 PANDEMIC DELIVERIES TO MANY COUNTRIES NOW TAKE LONGER!

International packages usually delivered within 2-3 weeks*
**Customers from
🇨🇦Canada and 🇦🇺Australia – delivery takes longer, usually about a month or longer.

If you need the package faster we recommend FEDEX express option – about 7 working days to most destinations

PAYMENT INFORMATION

What Payment Methods Are Accepted?

We accept PayPal, Visa, MaterCard, Discover & American Express cards

We also accept BDO bank deposits (for our customers in Philippines).

Is Buying Online Safe?

As a general rule one needs to be cautious when buying from unfamiliar individuals, its best to look for reputable sellers who offer money back guarantee and value customer’s satisfaction over immediate profit.

ORDERS AND RETURNS

How do I place an Order?

Just place the chosen items to the cart and click “check out” – you’ll be guided though this quite easy process. Choose preferred payment method, add any notes if you like and finish by clicking on “Place your order”

How Can I Cancel Or Change My Order?

Sure, just message us on facebook we will gladly assist you with any changes.

You may also email sovietwatchstore@gmail.com or reply on the automatic order confirmation email.

Do I need an account to place an order?

No account is necessary, although registering is one click away!

How Do I Track My Order?

Please use UKRPOSHTA tracking page here and FEDEX tracking page here

 

How do I to contact you if I have any queries?

Usually the fastest way is via our facebook page.

You may also email us at sovietwatchstore@gmail.com

How Can I Return a Product?

We understand sometimes things go not as expected – we accept returns!

We will even pay the return shipping if the product is not as described or any other issue we are responsible for.

Any unanswered questions? Contact Us